We aim to provide clients with a great end result and also something to be proud of
Understanding the client is the first step in our collaborative process. We delve into their history, culture, and philosophy, shaping a project brief that guides our work. From specific site requirements to project milestones, we ensure an alignment of intents.
Understanding the client is the first step towards this objective. We look into the client’s request, but we also study their history, culture and customs, their philosophy and activities, in order to truly reach a meaningful collaboration. Once the project kicks off, the client requirements are considered in greater detail, for a specific site or sites, and the conclusions are recorded in the project brief: this will contain guidance on the outcomes of the project, their sustainability and the desired level of quality.
These may influence how the client, design and construction teams are assembled to form the project team, as part of the procurement strategy, and may qualify the core milestones in the project programme. Some clients give detailed, prescriptive briefing guidance, while others leave carte blanche to the design team.
Once the project brief is approved by the client, the design phase begins.